1 - UNDERTAKING
Zemvelo-Tours undertake to provide all services offered subject to the terms and conditions set out herein, which terms and conditions in turn are accepted by the client hereafter referred to as the passenger.

2 - PRICES
Prices are subject to alteration without prior notice. Prices are also subject to adjustment in the event of changes in value due to GST, fuel price, air fares, or hotel rates.

3 - PAYMENT
Payment in approved foreign currency will be accepted at the rate of exchange applied by the bankers of Zemvelo-Tours at the time of receipt of payment. Any shortfall resulting from exchange rate fluctuations will be for the account of the passenger.

45% (Forty Five percent) of any tour price is due and payable on booking the tour. The balance or final payment is due 8 (eight) weeks before you travel at which you will receive your full and final itinerary.
Bookings made within 30 (thirty) days of departure must be accompanied by full payment.

Banking details:
Acc Name: JH Gericke
Bank Name: First National Bank
Branch Code: 210514
Acc Number: 62091067910
 
4 - CHILDREN
Children 12 years and younger sharing a room with 2 adults less 50% discount on all tours unless otherwise stated. A maximum of two children per family group is allowed at a discount rate, unless otherwise stated.

5 - CANCELLATION
Cancellations shall only be valid if received by Zemvelo-Tours in writing. If you cancel a booking the following cancellation charges will apply, depending on the number of days prior to the departure date:

57+ Days - Loss of deposit
56-43 Days - 40% of the contract price
42-29 Days - 60% of the contract price
28-15 Days - 85% of the contract price
14-0 Days - 100% of the contract price

6 - ACCOMMODATION
Accommodation arrangements will be specified in the itinerary and is based on two people sharing a twin bedded room. Single rooms are available at a slightly higher rate, as single rooms are in short supply. The use of specific accommodation is subject to availability and Zemvelo-Tours reserves the right to make use of alternative accommodation should need be. This will in no way affect the price of the tour.
Terms and Conditions
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